Wicked_Twitter_Kit-removebg-preview
CONTACT US

Disclaimer & General Terms of Condition

  • Home
  • Disclaimer

Disclaimer & General Terms of Condition

I. Customer Preparation:

  • Preparation of cleaning the vehicle is required by you in order to avoid any additional costs. For a successful install, the painted surfaces of your vehicle(s) must be free of corrosion, road grime, salt, and dirt.
  • Any rust or oxidation must be removed and bare metal must be primed and painted to factory specifications to assure the durability of the installation.
  • Please be advised to not use any form of wax or Rain-X products while cleaning the vehicle prior to the delivery date of installation. We recommend taking your vehicle to a typical drive-thru car wash (without any additive car wash features) 24 hours prior to installation. 
  • Any decals or adhesives will need to be removed prior to installation. If our team of installers needs to remove any decals or adhesives, we will provide an additional removal fee to the total installation cost. The surfaces that the decals are to be adhered to must be free of moisture around cracks, seams, and rivets.

**Note**

To assure the car has been fully prepared correctly prior to installation our installers will do the following:

  • Inspect the vehicle for any corrosion road grime and dirt
  • Thoroughly wash the vehicle
  • Clay bar your vehicle
  • Degrease your vehicle with 70% isopropyl alcohol solution
  • Inspect, document & report all noticeable damages prior to initial preparation for vinyl wrap installation. 

II. Install Temperature:

  • Ideal vehicle installations occur between 55-75 degrees F, and must be installed indoors. Keep in mind that vehicles must be at the temperature stated above to initiate installation, so be aware that surfaces may take several hours to reach the optimum temperature required; this is especially important when starting from extremes in cold.
  • If the customer has elected for Wicked Touch Wraps to provide and install at the customer’s facility, be aware that the area provided must be free of direct sunlight during warm months, and must be a stable temperature during cold installations. Wind and dust must be kept to a minimum to help the installation process go smoothly. Please refer to section D. on page 5 of 8.
  •  

III. GENERAL DISCLAIMER

  • I have read, understand, and agree to all pages of this document as written. Failure to agree to any part may result in additional charges and/or delayed graphics installation. It is understood that Wicked Touch Wraps will be required to immediately begin retrieving printing upon receipt of:   1) the properly returned Terms and Conditions (this packet),  2) your approved design and  3) your deposit as specified. 
In the event you, the customer, cancel this order once production has begun you agree that Wicked Touch Wraps will retain the deposit as liquidated damages and as full payment for all production costs incurred.
  • Your approval constitutes acceptance of responsibility for all errors, omissions and legal and ethical compliance in the graphics proof document(s). 
  • Wicked Touch Wraps will not accept liability for errors overlooked at the approved proofing stage.  
  • Any changes from your previously approved copy will be charged extra according to both time and materials.
  •  You, the customer, agree to send photos of your vehicle PRIOR to production of your graphics to ensure template accuracy. Failure to do so may result in added costs to both additional and/or replacement printing, as well as added installation costs and installer travel costs. 
  • You, the customer, agree that sizing and positioning of graphics and graphics elements are for proofing process only, and may need to be adjusted in the field as needed by the installer.
  • You, the customer, will provide the proper Pantone colors to match when applicable. Wicked Touch Wraps will use color management tools to appropriately replicate provided colors.

IV. TERMS of Agreement:

  • Any and all transactions between Wicked Touch Wraps and its customers are subject to these terms and conditions. Materials shall be paid in advance and prior to commencement of any work.
  • Payment forms include money order, cash,and credit card. Credit card transactions will be subject to a 3% convenience fee.
  • Final payments shall be due for each vehicle within ten (10) days of installation and completion.
  • Customer agrees to pay all costs of collection in the event of default of payment by Customer, including reasonable attorney’s fees and costs. In the event of delinquent payments, the Customer shall be charged a rate of 1.5% per month. Venue for any dispute regarding the enforcement of this agreement shall be Fayetteville, North Carliona.
  • Customer agrees that any additional work or materials not specifically set forth in the invoice are an extra which shall be billed and charged by Wicked Touch Wraps  at its regular prices including, but not limited to, hourly rates for labor and services dependent of service at Wicked Touch Wraps discretion hour and costs for goods and materials at costs plus twenty percent. Customer agrees that it shall pay for all extras billed and charged by Wicked Touch Wraps. within (10) days of invoice and subject to a late charge of 1.5% of the total invoice per month until balance is paid.
  • The terms of this invoice are good for a period of ten days at which time if not accepted shall be subject to change. All invoices and agreements are subject to the accompanying General Terms and Conditions.

A. Condition of Vehicles For Wrap Installation

  • Customer agrees to have vehicle(s) delivered for wrap installation at Customer’s sole costs and expense, damage free, washed, and dried and in a ready to install condition, as stated above in Customer Preparations section. 
  • Neither Wicked Touch Wraps nor its designated agents or subcontractors shall be responsible for any damage sustained to any vehicle prior to delivery.
  •  Any damage sustained to a vehicle prior to delivery will be noted by and/or its designated agents or subcontractors upon delivery and such damage will excuse and invalidate the warranty provided by Wicked Touch Wraps. 
  • Customer shall be responsible and bear the risk of all loss for any vehicle prior to delivery. If a vehicle is delivered to a designated location in a damaged condition, Customer shall have the vehicle repaired or replaced, at its sole discretion, and its sole costs and expense.Wicked Touch Wraps shall have no obligation to install any wrap upon a damaged vehicle unless instructed by Customer to do so otherwise in which case Customer waives and releases Wicked Touch Wraps. from any warranty provided herein. 
  • If a vehicle is not delivered to the designated location in a washed, dried and ready to install condition, Wicked Touch Wraps  shall charge, and Customer shall pay to Wicked Touch Wraps an additional extra charge of $150.00 per vehicle that requires washing and drying prior to installation.

B. Artwork

**Note**

Artwork will be provided by a third party vendor and shall be approved prior to purchase and installment. Wicked Touch Wraps is solely responsible for installation of Artwork on vehicle and not the quality and/or accuracy of graphics on vinyl. 

  • Wicked Touch Wraps is not responsible for errors in spelling, color, or design in regards to any and all artwork submitted by the client to Wicked Touch Wraps. 
  • It is assumed that all artwork submitted to Wicked Touch Wraps. by the client has been approved by client prior to submission and is production ready. 

C. Appearance and alterations

  • Client understands that the product purchased is a vehicle wrap. It is also understood that unlike a paint job on a vehicle, there can and will be seams, and patches that are necessary to cover entire vehicle and its contours and irregularities. 
  • It is also understood that upon approval of final graphic proofs, some changes to the finalized artwork may be necessary at time of installation to allow the vehicle wrap to fit the vehicle’s shape. Client authorizes Wicked Touch Wraps. to make such necessary changes.

D. Down Time and On-Site Installations

  • In the event that an on-site installation is scheduled by the client, any and all down time will be billed at  $75/hr. 
  • All clients specified installations will be subject to approval based on location, weather, and availability. 
  • Any and/or all aspects of client installation location that do not meet 3M’s warranty standards (standards are reference at appendix below)  will be subject to a loss of warranty of product and installation.
  • All on-site installations will be documented on a 3M approved warranty sheet.

E. Pickup of Completed Vehicles

  • Customer shall pick up and take delivery of his/her vehicle when the wrap installation has been completed at its sole costs and expense. 
  • Customer shall bear all risk of loss for any vehicle after completion of the wrap installation. 
  • Any vehicle not picked up after completion will be subject to an additional charge and storage fees in the amount of $75.00 per day.

F. Cancellations

  • Cancellations within 3 business days prior to installation date are subject to a $250 downtime fee, only if no product has been purchased for install. The initial deposit is non refundable. Rescheduled appointments are subject to the next available installation date.

G. Indemnity by Customer

  • Customer agrees to indemnify and hold Wicked Touch Wraps.. harmless from any and all claims, causes of action or damages caused by Customer and/or its agents or subcontractors including reimbursement of reasonable attorney fees and costs.

H. Severability

  • In the event any portion of a provision of this agreement is deemed to be invalid or unlawful, the remainder of such provision and all other provisions shall remain in full force and effect and binding upon the parties.

I. Counterparts

  • This agreement may be signed in any number of counter parts including by way of facsimile and all of which shall be deemed an original and one in the same.

J. Time is of the Essence

  • Time is of the essence for each and every performance required under this agreement. The waiver of any timely performance or obligation required under this agreement shall not constitute or be deemed a waiver of any right to demand or require timely, prompt and compliant performance in the future.

K. Influencer Discount

  • The buyer/influencer has agreed to promote Wicked Touch Wraps on (1) YouTube add on & (3) Instagram feed posts in exchange for a discounted rate.
  • If the buyer fails to uphold and abide by the terms of agreement in a timely manner, Wicked Touch Wraps has the right to request full payment and seek legal action.
  • The buyer/influencer is required to post on the agreed platforms within a two month time limit

V. Post Customer Care

A. Vehicle Care & Wash Regularly 

  • Brush-type car washes are not recommended as they can abrade the film and cause edges to lift or chip, as well as dulling the film’s appearance.  Brush-less car washes are acceptable.
  • Wash whenever the car appears dirty. Contaminants allowed to remain on the vehicle wrap may be more difficult to remove during cleaning. Rinse off as much dirt and grit as possible with a spray of water. Use a wet, non-abrasive detergent such as 3M™ Car Wash Soap 39000 or Meguiar’s NXTGeneration® Car Wash or Deep Crystal® Car Wash and a soft, clean cloth or sponge. Rinse thoroughly with clean water. To reduce water spotting, immediately use a silicone squeegee to remove water and finish with a clean microfiber cloth.
  • Soften difficult contaminants such as bug splatter, bird droppings, tree sap and similar contaminants by soaking them for several minutes with very hot, soapy water. Rinse thoroughly and dry. If further cleaning is needed, test one of these products in an inconspicuous area to ensure no damage to the wrap film: Meguiar’s Gold Class™ Bug and Tar Remover or 3M™Citrus Base Cleaner. Isopropyl alcohol (IPA) (two parts IPA to 1 part water) or denatured alcohol may also help. Spot clean the contaminants. Do not use rough scrubbing or abrasive tools, which will scratch the film. Wash and rinse off all residue immediately.
  • Wrap films (just like paint) are degraded by prolonged exposure to sun and atmospheric pollutants, particularly on the horizontal surfaces such as hood, trunk lid and roof. Whenever possible, store your vehicle in a garage or at least in a shaded area during the day. At night, protect the car from dew or rain, which may contain acidic pollutants (a common problem in many large metropolitan areas). When a garage is not available, consider using a cloth car cover
    • at night. If your wrap film starts to discolor or turn brown (which is caused by acidic pollution), immediately have a professional remove the wrap film from the vehicle to avoid staining the underlying paint.
    • Never use an ice scraper on or near your window graphic as it can cause the material to scratch, stretch, or tear. If a scraper must be used, pay close attention to the edges of the window graphic to keep the scraper from affecting the material. Scrapers may be used on glass surfaces only. 

    **Note**

     Watch out for small imperfections that can occur over time due to weather changes and/or installation obstacles.  Things such as lifting and bubbling need to be brought to our attention right away so that we can determine the best remedy.

B. Pressure Washing – Difficult Contaminants – Fuel Spills

  • Wipe off immediately to avoid degrading the vinyl and adhesive. Then wash, rinse and dry as in Item 1 as soon as possible. 
  •  To maintain manufacturer warranty, no pressure washing after wrap has been applied. Although hand washing is the preferred cleaning method, pressure washing may be used under these conditions. Ensure the water pressure is kept below 2000 psi (14 MPa). Keep water temperature below 80°C (180°F). Use a spray nozzle with a 40 degree wide angle spray pattern. Keep the nozzle at least 1 foot (300 mm) away from and perpendicular (at 90 degrees) to the graphic. Holding the nozzle of a pressure washer at an angle to the graphic may lift the edges of the film.
  • Store vehicle indoors, under a carport or under protective automotive cover 

C. Window Graphics 

  • Care for your vehicle graphics like you would any fine paint finish. Using high quality products designed specifically for car care and these cleaning and maintenance procedures will help keep your vehicle wraps looking their best.
  • While the manufacturer’s warranty is 12 months for window films, most window graphics will last the life of the rest of the graphics. 

 

Wicked_Twitter_Kit-removebg-preview

Wicked Touch Wraps is a #1 in Fayetteville and surrounding areas for premier vehicle wrap services, tint, paint correction and more. Our commitment to excellence is what motivates us to be the very best in our field

Tiktok Jki-instagram-1-light Facebook

QUIKS LINKS

SUPPORT

LOCATION

912 E Russell Street, Fayetteville, NC 28301

Phone

910-992-2818

© 2023 Wicked Touch rights reserved. Design & Hosted By Supreme Systems